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CUSTOMER CARE

Privacy & Safety

Our user’s privacy is of the highest importance to our business, we do not share, sell or in any way disclose email addresses or any information collected about our customers. The information collected on www.SoulfulEmbroidery.com is used for internal processing and customer communication only.

When you visit our www.SoulfulEmbroidery.com we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies that are installed on your device. Additionally, as you browse our site we collect information about the products you view or search terms referred you to this site, and information about how you interact with the site. 

 

Along with that, when you make a purchase or attempt to make a purchase a gift on www.SoulfulEmbroidery.com, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We will use that information to fulfill any orders placed, communicate with you, screen our orders for potential risk of fraud, and advertise potential products you would enjoy. 

General Conditions

Your continued use or access to the website following the posting of any updates constitutes acceptance to Soulful Embroidery, LLC.'s Terms of Service. That includes understanding you must be at least the age of majority in your state or province of residence, or you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal  or unauthorized purpose.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service, use of service, or access to the service or any contact through our website without express written permission from us.

You may not transmit any worms or viruses  or any code of destructive nature.

A breach or violation of any of the terms will result in an immediate termination of your services.

We reserve the right to refuse service for any reason at any time.

Prices are subject to change without notice,

We reserve the right to modify or discontinue service without notice at any time.

We shall not be liable to anyone for any modifications, price changes, suspensions, or discontinuance of the service

We reserve the right to update, change or replace any part of these Terms of Service. It is your responsibility to check this page periodically for changes to our website.

For more information detailing our privacy practices, terms of service please contact us. Please reach out to us if you have any questions, concerns, complaints by emailing sales@soulfulembroidery.com.

Payment Methods

Credit / Debit Cards
Offline Payments

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